Appointments
How Telehealth Works
A telehealth consultation is a doctor's appointment held over the phone. At your appointment time, your practitioner calls the number you provided, so you can be seen from home, anywhere in Australia.
What you need
Your phone with good reception and a quiet, private space. It also helps to have any relevant medical records or a list of current medications on hand.
What to expect
Your practitioner will discuss your goals, history, and symptoms, and advise whether integrative or alternative options may complement your care. Prescribing is never guaranteed - it depends on clinical judgement and safety.
After your consult
If a treatment plan is appropriate, next steps are explained clearly. Follow-up reviews and repeat scripts (when clinically appropriate) can be managed through your patient portal. Express delivery is available Australia-wide via our partner pharmacy.
Quick answers
What is a telehealth consultation, and how does it work?
A telehealth consultation is a doctor's appointment held over the phone, with no clinic visit required. At your appointment time, your practitioner calls you on the number you provided, so you can be seen from the comfort of home.
I live in a remote area - can I still access consultations?
Yes. Consultations are available Australia-wide by telehealth. Medication that a practitioner chooses to prescribe may be dispensed and delivered Australia-wide by express post.